Welcoming guests – Gäste begrüβen auf Englisch

    Welcoming guests – Gäste begrüβen auf Englisch
    © monkeybusinessimages / thinkstock.com

    We all know that first impressions matter. Welcoming a guest means giving a warm and friendly first impression: even if you know the person/people it is still the first impression for this meeting and it’s all too easy to make someone feel unwelcome!

    There are all sorts of welcomes you might make of course and welcoming a family member you have not seen for many years is very different from welcoming the head of a country… so throughout this issue we are going to focus on typical business situations and look in more detail at how to welcome the following individual guests:

    • a new colleague
    • a business partner you have never met before
    • a VIP guest who will tour the premises
    • a trusted and valued business contact
    • a family member visiting you at work

    What is the event?

    Sometimes, there is a special event that will require you to welcome people, for example:

    • your company is hosting an important event such as an awards ceremony
    • a group of business students is coming to tour your offices and shadow some colleagues
    • reporters want to interview your CEO and other Board Members

    The style

    As we have seen, the person or event that you are involved in can vary so greatly that specifying any one particular style is not going to be appropriate for all situations. There are, however, three main styles that you may have to use when welcoming people in the business world:

    • casual
    • semi-casual
    • formal

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    And we also have some general tips to make your welcome more welcoming:

    • stand up and shake hands unless there is a particular reason not to do so
    • research the visitor if you can, even if all you will be doing is greeting them: ensuring that you can pronounce your guest’s name correctly helps to make that all-important good first impression, while knowing how they like their coffee will practically guarantee you a contented visitor
    • switch your mobile phone to silent: having it ring just as you are about to shake hands will disturb everyone

    Internet tip:

    Many people would like to know more about the best way of meeting and greeting people so there is lots of information on the internet. Try this article from top 7 business for seven essential tips.

    The indiviuals

    Each guest is an individual. This may seem basic, but it is all too easy to forget this and to use the same old welcoming phrases for everyone. So, in the spirit of addressing everyone individually, we suggest the following as a start – if you can research some information about the person or group you will be welcoming in advance then of course there may well be additional details that you can add.

    • the new colleague: „Hello Richard, I’m Sandy. So nice to meet you; I look forward to working with you!“
    • the VIP guest: „Good morning Ms Bankoro, welcome to ABC Company. Now, before the meeting starts, let me take your coat and show you the facilities. Would you like tea, coffee or water at your seat?“
    • the business contact: „Hello again Amelia, good to see you. How was your journey?“
    • the family member: „Hi Jen, lovely to see you. Come on up to my office and meet my colleagues…“

    Die Autorin Anita Gera ist englische Muttersprachlerin, freie Redakteurin und Business-English-Expertin.

    Vocabulary

    first impression: erster Eindruck
    to tour: einen Rundgang machen
    premises: Firmengelände
    to host: bewirten
    to shadow: mit jdm. mitlaufen
    to vary: schwanken
    appropriate: angemessen
    casual: informell
    to ensure: versichern
    to pronounce: aussprechen
    practically: fast
    contented: zufrieden
    to switch: schalten
    to disturb: stören
    in the spirit of: im Geiste von
    additional: zusätzlich

    1. Gabriele Hoheisel

      Hallo,
      ich finde solche Artikel super. Ich selber arbeite in einem amerikanisch-kanadischen Unternehmen und kann Anregungen zu Small talks, Eventgesprächen, Telefongesprächen gebrauchen.
      Schöne Grüße,
      Gabriele Hoheisel
      Office Manager
      Multimatic Marketing & Service Center GmbH

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